Duties to Clients and Customers

Article 1: REALTORS® protect and promote their clients interests while while treating all parties honestly.

Article 2: REALTORS® refrain from exaggeration, misrepresentation or concealment of pertinent facts related to property or transactions and do not reveal facts that are confidential.

Article 3: REALTORS® cooperate with other real estate professionals to advance their clients’ best interest.

Article 4: When buying or selling on their own account or for their firms, REALTORS® make their true position or interest known.

Article 5: REALTORS® do not provide professional services where they have any present or contemplated interest in property without disclosing that interest to all parties.

Article 6: REALTORS® disclose any fee or financial benefit they may receive from recommending related real estate products or services and accept compensation only with their clients’ informed consent.

Article 7: REALTORS® receive compensation from only one party, except where they make full disclosure and receive informed consent from their client.

Article 8: REALTORS® keep entrusted funds of clients and customers in a separate escrow account.

Article 9: REALTORS® make sure that contract details are documented in writing whenever possible and that parties receive copies.

Duties to the Public

Article 10: REALTORS® give equal professional service to all clients and customers irrespective of race, religion, sex, handicap, familial status, or national origin and they do not discriminate in their employment practices on any of these bases.

Article 11: REALTORS® are knowledgeable and competent in the fields of practice in which they engage or they get assistance from a knowledgeable professional or disclose any lack of expertise to the client.

Article 12: REALTORS® present a true picture in their advertising and in other public representations.

Article 13: REALTORS® do not engage in the unauthorized practice of law.

Article 14: REALTORS® willingly participate in ethics and arbitration enforcement actions.

Duties to REALTORS®

Article 15: REALTORS® make only truthful, not misleading comments about other real estate professionals

Article 16: REALTORS® respect the exclusive representation or exclusive brokerage relationship agreements the other REALTORS® have with their clients.

Article 17: REALTORS® arbitrate contractual disputes and specific non-contractual disputes with other REALTORS® and their clients.